Taken a loan such as a mortgage, Car or Credit Card finance within the last 10 years? You may have been mis-sold insurance on these loans

Many Insurance add-ons such as Consumer Credit Insurance and Loan Protection Insurance, have been mis-sold by financial institutions. If this has happened to you, you could claim a refund!

Here are some insurance providers your claim may be processed with

What ASIC Started, eRefunds Can Finish

ASIC? They’re the Australian Securities & Investment Commission BTW. Recently, they’ve taken action against financial service providers for mis-selling loan repayment insurance over the past decade.

Their actions have opened the floodgates, allowing millions of customers who were mis-sold this loan insurance to get their money back.

eRefunds is authorised and regulated by ASIC to help customers seek and secure their refund. See if you can make a claim today!!!!

How can I make a claim?

Get your refund in three simple steps

1. Get a Free online assessment

Log on to our easy to use online portal, answer a series of simple questions. We conduct a free review for you and will let you know whether you are entitled to claim a refund.

2. We process your claim

Our team of experts know how to get you the maximum refund possible. We remove all the stress of dealing with your claims by handling all the bureaucracy and red tape. We liaise with the banks and financial institutions for you.

3. You receive your refund!

As soon as your refund is finalised, you get what you are owed!

Take a look at some testimonials from our customers who have received refunds

Andrew Gibbson These guys are Great. I got $3500 back which is more than I expected.
Marco Jackson The platform was easy to use and I received my payment within a month.Great service.
Mike Jorbin I was genuinely impressed with how quickly I received my refund.

How will you spend your refund?

We help you reclaim between a few hundred dollars and $10,000 in a simple and straight forward way. You decide how to spend your refund! It’s that easy.

Frequently Asked Questions

At eRefunds, we are focused on providing an excellent customer service that involves keeping you informed at every stage of the process, from application to settlement. You can browse the frequently asked questions below for some helpful answers to support you through the process. However, if you can’t find what you’re looking for, our financial experts are readily available to help answer any of your questions.

Complete our free on-line questionnaire. We review the information you provided to establish whether you have a claim or not. If you do, we will let you know and then use the information provided to issue a complaint on your behalf.

The refund is dependent on the amount you have paid for mis-sold insurance. Claims can range between $100 to $10,000!. The more claims you are able to make, the more money you are likely get back.

We work on a no-win, no-fee basis. We don’t charge any admin or other fees if we are unable to obtain a refund on your behalf, so you have nothing to lose and loads to gain! We charge a percentage of the refund awarded, so we work hard to ensure you get the maximum refund possible. Our service fee is 30% plus GST of the total refund obtained.

Each case can vary, you should expect to receive your refund within approximately 8-12 weeks.

This depends on the current state of your finance agreement. If your account is up to date and you have no overdue payments owing to the finance provider, we will ask the provider to send you the refund. If you do have any overdue payments owing to the finance provider, instead of sending the refund to you, the provider may choose to credit the amount of the refund to your account in order to bring your account up to date. In certain cases, the finance provider will pay eRefunds directly. If this occurs, we pass your refund on to you.

1. You register and complete a simple online questionnaire.
2. We provide a free review to assess your chances of gaining a refund.
3. If it looks like you could get a refund, we run the complaints process for you.
4. You get your refund!

eRefunds is one of the first pioneering claims management companies in Australia. Although claims management companies are relatively new to Australia, they have been around in the US and the UK for many years. During the last decade, billions of UK sterling was refunded to consumers for mis-sold insurance of their financial product through the intervention of claims management companies. As Australian financial providers operate in a very similar way to those in the UK, eRefunds can apply the expertise gained in UK markets to help Australian consumers gain refunds for money that is rightfully theirs.